Case Study
Enhancing Performance Management Capacity at ACC
How Vantage Africa partnered with the African Council of Churches to build a results-driven performance culture.
The African Council of Churches (ACC) is a leading organization bringing together member churches and Christian institutions across Africa. With a mission rooted in justice, peace, and unity, ACC plays a vital role in faith-based advocacy, capacity building, and leadership development across the continent. Recognizing that strong internal systems are key to delivering its vision, ACC partnered with Vantage Africa to strengthen its performance management culture and capability.
Identified Gap
Before the training, ACC experienced challenges in setting clear performance expectations, linking individual roles to organizational goals, and creating a results-driven culture. Many teams lacked structured tools for tracking progress or providing meaningful feedback. The need was clear: to embed a culture of performance that balances accountability with continuous development.
Training Summary
Day | Key Focus Areas | Skills Developed |
---|---|---|
Day 1 | Foundations of Performance Management | Goal alignment, crafting measurable objectives, building performance culture |
Day 2 | Driving Accountability and Feedback | Feedback and coaching techniques, KPI development and usage |
Why Choose Vantage Africa
Vantage Africa understands that performance management in values-based organizations requires a balance between results and relationships, structure and empathy. Here’s why institutions like ACC trust us:
- Strategy-Aligned: We help organizations link daily work to long-term vision.
- Practical and Relevant: Tools, templates, and real-world case studies for immediate application.
- Culturally Grounded: Delivery reflects the values and realities of African institutions.
- Outcome-Focused: Our aim is transformation, not just training.
Training Outcomes
Through Vantage Africa’s performance management training, ACC has begun a critical shift toward a goal-oriented culture and results-based leadership. Staff who previously struggled with vague expectations and limited feedback mechanisms are now empowered with tools to set measurable goals, align their work with organizational strategy, and deliver results with integrity and accountability.
Participants learned to apply practical tools like KPIs, feedback frameworks, and coaching methods — all tailored to the faith-based environment in which ACC operates. This has already led to greater role clarity, more structured performance reviews, and a stronger sense of accountability across teams.
More than a skills upgrade, this training marked a cultural transformation, instilling habits of continuous development, feedback-driven growth, and mission-aligned performance that will serve the ACC network well into the future.
Let’s Build a Culture of Excellence Together
What results are you looking for in your organization? Talk to us today for a tailor-made leadership development solution that takes your organization to the next level.